STORE POLICIES
Shipping Policy
Orders are typically processed within 1-2 business days and shipped within 7-10 days due to limited availability and the need to ship products from another country. Some items may take longer depending on stock. If we are unable to fulfill your order, we will notify you within 48 hours of your purchase.
Shipping Rates & Options
Shipping rates are calculated at checkout based on the shipping method you choose. We offer standard and expedited shipping for all domestic orders.
Delivery
All deliveries are managed by the mailing company. Once your order has shipped, we are not responsible for uncollected packages due to incomplete or incorrect addresses or unsuccessful delivery attempts.
Shipping Address Changes
We allow a 1-hour window to make any changes or edits to your shipping address after the order has been placed. Please contact us immediately at raticsjewelry@gmail.com if you need to make any changes.
Carrier Delays
While we strive to ensure timely deliveries, Ratics Jewelry is not liable for unexpected delays caused by the carrier.